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Um, Uh, Like…. Reducing the Filler Words in Your Speech or Presentations

Are filler words bad? Short answer- not always. Filler words are a necessary function for interpersonal communication. In one-on-one or small group communication, they serve a purpose in the concept of speech reciprocity. Essentially, filler words signal to the listener that you are still completing a thought and that it is not their turn to[…]

cultural adaptability

Cultural Adaptability – Using Behavioral Intelligence to Connect Across Cultures

In an ever-growing global workplace, people’s ability to work across cultures is now an essential skill. Culture is a main driver of behavior and can create intersections of misunderstanding and miscommunication. Understanding the defining characteristics of culture, learning to be more aware of its influence on behavior, and exploring strategies to become more adaptable gives[…]

Body Language and Relationship Building

If you are not careful, your body will betray you. That was the message of a recent talk I gave at the Association for Talent Development – Detroit Chapter’s Top Trainer Throwdown competition. While I was honored to win the title of “2017 Top Trainer,” I was more pleased that people were interested in understanding[…]